Terms & Conditions
1. General Information
Company Name: Irish Visions Fine Art
Physical Location: Dublin, Ireland
Contact Information: info@irishvisions.ie and +353 1 584 2644
These Terms and Conditions govern the sale of products to customers in Ireland and are compliant with Irish consumer law, including the Consumer Rights Act 2022 and GDPR.
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This section outlines the terms for order acceptance, payment methods, and pricing accuracy on our website.
This section provides information on estimated delivery times, shipping costs, and delivery partners used to fulfill orders, including tracking details where available.
This section explains customers' right to cancel orders within 14 days, the process for returning items, and refund issuance upon inspection of returned items.
2. Orders and Payment
2. Orders and Payment
2.1 Order Acceptance
All orders are subject to availability and confirmation of the order price. We reserve the right to refuse or cancel any order for any reason.
2.2 Payment Methods
We accept payment via [Listed payment methods on checkout]. All payments are processed securely. Prices are in EUR and include VAT where applicable.
2.3 Pricing and Availability
While we strive to ensure that all details, descriptions, and prices appearing on our website are accurate, errors may occur. If we discover an error in the price of any product you ordered, we will inform you as soon as possible and offer the option to reconfirm the order at the correct price or cancel it for a full refund.
3. Shipping and Delivery
3.1 Delivery Times
We aim to dispatch all orders within 5 working days. Shipping times may vary depending on your location. Estimated delivery times will be displayed at checkout and are not guaranteed.
3.2 Shipping Costs
Shipping fees are calculated at checkout. Free shipping may be available during promotional periods for for orders over a certain amount, as specified on our website.
3.3 Delivery Partners
We use trusted couriers or postal services, which vary depending on location [Ireland: e.g., An Post, DPD] to deliver your order. Once your order has been dispatched, you will receive a confirmation email with tracking information, where available.
4. Returns and Refunds
4.1 Right of Withdrawal
Under the European Union (Consumer Information, Cancellation, and Other Rights) Regulations 2013, you have the right to cancel your order within 14 days without giving any reason. This right applies to orders from within Ireland and the EU only.
4.2 Returns Process
If you wish to return an item, please contact us within 14 days of receiving your order. We will provide instructions on how to return the item. The product must be returned in its original condition and packaging. The customer is responsible for return shipping costs unless the item is defective or incorrect.
4.3 Refunds
Once we receive your return, we will inspect it and process a refund within 14 days. Refunds will be issued via the original payment method.
5. Intellectual Property
All content on this website, including text, images, logos, and graphics, is the property of Irish Visions Fine Art or our artists and suppliers. Unauthorised use or distribution of any material on this site is prohibited.
6. Privacy Policy
We are committed to protecting your privacy in compliance with the General Data Protection Regulation (GDPR). Please review our [Privacy Policy] to understand how we collect, use, and protect your personal information.
7. Limitation of Liability
While we make every effort to ensure that our website is accurate and up-to-date, we do not warrant that our website will be error-free or uninterrupted. To the fullest extent permitted by law, Irish Visions Art will not be liable for any damages arising out of or in connection with the use of this website.
8. Governing Law and Jurisdiction
These Terms and Conditions are governed by the laws of Ireland, and you agree to submit to the exclusive jurisdiction of the Irish courts.
9. Changes to Terms and Conditions
We reserve the right to update these Terms and Conditions at any time. Any changes will be posted on this page. By continuing to use our site after changes are posted, you agree to the revised Terms and Conditions.
10. Contact Us
If you have any questions about these Terms and Conditions, please contact us
Last Updated: 26th August 2024
Privacy Policy
At Irish Visions Fine Art, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, www.irishvisions.ie (the “Site”), and services. By using the Site, you agree to the collection and use of information in accordance with this policy.
Privacy Policy
1. Information We Collect
We collect different types of information for various purposes to provide and improve our services to you.
1.1 Personal Data
While using our Site, we may ask you to provide certain personally identifiable information, including but not limited to:
Name
Email address
Billing and shipping address
Phone number
Payment information (processed securely by our payment partners)
1.2 Usage Data
We may collect information on how our Site is accessed and used. This Usage Data may include information such as:
Your device's IP address
Browser type and version
Pages you visit on our Site
Time and date of your visit
Referring URL
1.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to monitor activity on our Site and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
2. How We Use Your Information
We use your personal information to:
Process and fulfill your orders
Communicate with you about your orders and provide customer support
Send you promotional information, including email marketing (you may opt-out at any time)
Improve our website and services based on your usage data
Prevent fraudulent transactions and ensure site security
3. Legal Basis for Processing Your Information
Under the General Data Protection Regulation (GDPR), we process your personal information based on the following legal grounds:
Contractual Necessity: To fulfill our obligations to you when processing orders.
Consent: When you opt-in to receive marketing communications from us.
Legitimate Interests: For website analytics, fraud prevention, and improvements to our services.
Legal Obligation: Where we are required to comply with a legal or regulatory obligation.
4. Data Sharing and Disclosure
We do not sell your personal information to third parties. We may share your data with:
Service Providers: Third-party companies that assist us in operating our Site, such as payment processors, delivery partners, and email marketing platforms.
Legal and Regulatory Authorities: When required by law or in response to a valid legal process.
Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred to the new entity.
All third-party service providers are required to comply with GDPR and process your information securely on our behalf.
5. International Data Transfers
Your personal information may be transferred to and stored outside the European Economic Area (EEA). When we transfer data outside the EEA, we ensure that it is protected with appropriate safeguards, such as standard contractual clauses or other approved mechanisms, in compliance with GDPR.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. This means that:
We will keep order information for a period of 7 years to comply with tax and accounting regulations.
We will retain email marketing data until you unsubscribe or request deletion.
7. Your Data Protection Rights
Under GDPR, you have certain rights regarding your personal information. These include:
Right to Access: You can request a copy of the personal information we hold about you.
Right to Rectification: You can request that we correct any inaccurate or incomplete data.
Right to Erasure: You can ask us to delete your personal information in certain circumstances.
Right to Restriction: You can request that we restrict the processing of your data.
Right to Data Portability: You have the right to request a copy of your data in a structured, commonly used format.
Right to Object: You can object to the processing of your personal information for direct marketing purposes.
To exercise any of these rights, please contact us. We may ask you to verify your identity before processing your request.
8. Security of Your Information
We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data from unauthorised access, disclosure, alteration, and destruction. However, please remember that no method of transmission over the internet or electronic storage is completely secure.
9. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without verification of parental consent, we will delete that information.
11. Changes to Our Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, we may notify you by email. By continuing to use our Site after updates are posted, you agree to the revised policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us
Last Updated: 26th August 2024